Approvals
Leave requests, overtime, advances, contracts to sign and letters to handle all arrive in My Tasks. A department head approves straight from the list without opening each app. Before a business trip, they delegate approvals to a deputy for the days they are away.
On Monday morning a department head opens My Tasks and sees everything waiting from HR, expenses, purchasing, correspondence and contracts. Items close to their deadline sit at the top. Deadlines count Vietnamese working days, so public holidays are not counted as late.
Approve or reject straight from the row, without opening each app. At month end, twenty overtime requests can be selected and approved together. A rejection needs a reason so the sender knows what to fix.
Before a week of leave, the director picks a stand-in and a date range. The stand-in sees the tasks labelled as acting for the director, and the rights end on their own when the period is over. Digital signing can never be delegated this way.
Staff open the Waiting on others tab to see who holds their request and for how long, and send a nudge if needed. Overdue steps move to a fallback approver on their own. Work sent to a whole team is claimed by one person so nobody does it twice.
ProcessesDraw approval processes in BPMN, design the forms and set what each step does on its own.
HREmployee records, labour contracts, decisions, leave and attendance in one system.
Expenses & travelRequest an advance, snap the invoices, settle and pay back on one record.
Service catalogOne page for every internal request, from equipment and rooms to form files and contacts.Yes. The Ziro Office app has a shared task inbox where approvers read the request and approve or reject it on the phone.
Administrators create approval templates with steps, approvers by role or direct manager, and a deadline for each step. More complex flows with branches are drawn in the Processes app.
Yes. The processing report by unit shows open tasks, overdue tasks and handling time for each department.
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